TAXPAYERS

Know Your Tax Preparer

Know the red flags and how to choose the right tax preparer for you.

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Don’t let tax season catch you off guard. It only takes a few minutes to verify your tax preparer and report fraud.

Can You Spot a Risky Tax Preparer?

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Question 1 – Choosing a Tax Preparer

True or False

If a tax preparer comes highly recommended, you can be confident they are qualified to prepare your taxes.

Question 1 – Choosing a Tax Preparer *

Reviews and recommendations are helpful, but they don't guarantee a tax preparer is authorized to prepare tax returns for a fee. Some individuals, including those known as "ghost tax preparers," build loyal customer bases through referrals while operating outside the law.

In California, taxpayers should verify that a tax preparer is an attorney, CPA, IRS Enrolled Agent, or CTEC-registered tax preparer before sharing personal or financial information. Legitimate tax professionals should have no problem providing their credentials and encouraging taxpayers to verify their registration or licensing status.

Question 2 – Professional Credentials

True or False

An insurance agent advertises tax preparation services to their existing customers. Because they are already licensed by the state, they are automatically authorized to prepare tax returns for a fee.

Question 2 – Professional Credentials *

An insurance license alone does not authorize someone to prepare tax returns for a fee. The same principle applies to other licensed professionals, such as real estate agents and Certified Financial Planners (CFPs). Before hiring anyone to prepare your taxes, verify that they hold the appropriate tax preparation credential, such as an attorney, CPA, IRS Enrolled Agent, or CTEC registration.

Question 3 – Refund-Based Fees

True or False

A tax preparer's fee should be based on the services provided, not the amount of a taxpayer's refund.

Question 3 – Refund-Based Fees *

A tax preparer's fee should be based on the work involved in preparing your return—not on how much money you get back. If a tax preparer charges a percentage of your refund, they have a financial incentive to increase the refund amount, which can lead to inaccurate or improper reporting. Be cautious of anyone who promises a bigger refund or wants to be paid based on the size of your refund.

Question 4 – Signing Your Return

True or False

It is common practice for tax preparers to place a business label over the paid preparer signature area as proof of preparation.

Question 4 – Signing Your Return *

A business label is not a legal signature. Paid tax preparers must sign returns using their individual name and IRS Preparer Tax Identification Number (PTIN).

Some taxpayers receive copies with a business label placed over the paid preparer section, making it appear the return was properly signed. However, the actual return filed with the IRS or state may identify the return as "self-prepared" or leave the paid preparer section blank. This practice is not legal and may be used to avoid accountability for the work performed.

Question 5 – Refund Destination

True or False

A tax preparer should never have your tax refund deposited into their bank account before sending you the remaining balance.

Question 5 – Refund Destination *

Your tax refund should be deposited into an account owned by you. A tax preparer should never ask to have your federal or state refund sent to their personal or business account. While some tax preparation firms offer bank products that allow preparation fees to be deducted from a refund, those transactions are processed through a secure third-party bank—not through the tax preparer's own account. If a tax preparer wants your refund deposited into their account, consider it a major red flag.

Question 6 – Who's Responsible?

True or False

If a tax preparer makes a mistake on your return, you are ultimately responsible for the information filed.

Question 6 – Who's Responsible? *

Even if a tax preparer makes a mistake, you are ultimately responsible for the information filed under your Social Security number. That's why it's important to review your return carefully before signing it.

If an honest mistake occurs, legitimate tax preparers will generally work with the taxpayer to correct the error and help address any resulting issues with the IRS or the California Franchise Tax Board (FTB). Tax preparers who violate tax laws may also face penalties, disciplinary action, or criminal prosecution, but taxpayers are still responsible for errors or inaccurate information reported on their return.

Question 7 – Reporting Fraud

True or False

Filing a complaint against a tax preparer means the preparer will be told who reported them.

Question 7 – Reporting Fraud *

Complaints against tax preparers are handled confidentially. Reporting suspected fraud or misconduct helps regulators identify dishonest preparers, protect taxpayers from financial harm, and strengthen consumer protections throughout the community.

Your Results

You got 0 out of 0!
0-2 Correct

Watch out! You may be vulnerable to tax preparation scams. Learning a few simple warning signs can help protect your refund and personal information.

3-4 Correct

Getting There. You know some of the warning signs, but there are still a few risks you may be missing.

5-7 Correct

Tax-Smart! You know how to spot many of the warning signs of a risky tax preparer. Keep verifying credentials, reviewing your return carefully, and staying alert for red flags.

Ready to Verify?

Before you file, verify your tax preparer’s credentials to make sure they’re authorized to prepare tax returns for a fee in California.

Your Results

You got 0 out of 0!
0-2 Correct

Watch out! You may be vulnerable to tax preparation scams. Learning a few simple warning signs can help protect your refund and personal information.

3-4 Correct

Getting There. You know some of the warning signs, but there are still a few risks you may be missing.

5-7 Correct

Tax-Smart! You know how to spot many of the warning signs of a risky tax preparer. Keep verifying credentials, reviewing your return carefully, and staying alert for red flags.

Ready to Verify?

Before you file, verify your tax preparer’s credentials to make sure they’re authorized to prepare tax returns for a fee in California.

Taxpayer Tips

Thousands are operating tax preparation businesses in California without a state-required credential. Taking a few minutes to conduct an interview with your prospective tax preparer will help protect you against fraud.

In California, only CPAs and their employees, attorneys with the State Bar of California, tax preparers registered with CTEC, or enrolled agents with the IRS can prepare tax returns for a fee. All professionals should willingly provide proof of their license, enrollment, or registration. CTEC registrants are required to have their certificate in a visible location.

CTEC Registered Tax Preparers (CRTPs)
  • Look for a CTEC certificate in their office
  • Search “Verify a Preparer” on the CTEC website or call 877.850.CTEC (2832)
  • Ask to see proof of a $5,000 surety bond
Certified Public Accountants (CPAs)
  • Look for a wall certificate in their office
  • Go to cba.ca.gov and click on “License Lookup”
Enrolled Agents (EAs)
  • Look for a wall certificate in their office
  • Call the IRS Office of Professional Responsibility at (313) 234-1280 or verify through the IRS website at irs.treasury.gov/rpo/rpo.jsf
Attorneys
  • Look for a wall certificate in their office
  • Go to calbar.org and click on “Attorney Search”

Reasonable fees vary, but the cost of the tax preparation should never be based on the refund amount. It should be based on the complexity of your tax return.

Don’t be shy. Filing your tax return is the most important financial transaction you do each year. It is important you feel comfortable with the professional you hire.

Legitimate tax preparers will be available for clients year-round.

Refunds should go directly to you. Beware of tax preparers who claim refunds should go to their bank account instead of yours.

The answer should always be YES. Paid tax preparers are also required to obtain an IRS Preparer Tax Identification Number (PTIN) and include it on all tax returns they prepare for clients. Tax preparers who sign tax returns with a business label should also be questioned. A signature (typed or handwritten) and PTIN is required. Business labels do not meet federal or state standards.

Do you need to file a complaint about a Tax Preparer?

Tax form with signature fields; preparer's signature field is magnified.

More tips and warning signs
  • Anyone advertising guaranteed refunds may not be a reputable tax preparer. The only guarantee a tax preparer can provide is that you will either pay the least amount owed or get the most amount allowed based on current tax laws.
  • Beware of tax preparers who take a percentage of your refund as compensation.
  • The tax preparer should offer you an opportunity to ask them questions about your tax return before you sign.
  • Double check if your name, address, and social security number(s) are accurate. Also review the list of deductibles and dependents. This is where most fraud happens. In the most obvious lists. You may not know tax law, but you know your life. Always double check.
  • Do not be embarrassed to ask questions.
  • Verify they will assist you with any letters from the IRS or California Franchise Tax Board (FTB).
  • The filed tax return should be completed by a computer, typewriter, or written in ink—not in pencil.
  • Never sign a blank tax return.

Resources

Get tips and stay up to date on CTEC regulatory news.

FAQs

Generally speaking, certified public accountants (CPAs) and those employed by them, attorneys, IRS enrolled agents (EAs), and CTEC-registered tax preparers (CRTPs).

Taxpayers should verify a tax preparer’s credentials before allowing someone to prepare their tax return. Because registrations and licenses can expire, be suspended, or revoked, it is a good practice to verify credentials each tax season.

In California, taxpayers can verify different types of tax preparers through the appropriate regulatory agencies:

  • CTEC-registered tax preparers (CRTPs): CTEC Verify a Tax Preparer tool
  • Certified Public Accountants (CPAs): California Board of Accountancy License Lookup
  • Enrolled Agents (EAs): IRS Directory of Federal Tax Return Preparers
  • Attorneys: State Bar of California Attorney Search

Taxpayers may also want to review any publicly available disciplinary history before working with a preparer. Verifying a preparer’s credentials can help confirm that the individual is authorized to prepare tax returns for a fee and is meeting California registration and licensing requirements.

To verify a tax preparer’s credentials, taxpayers should try to obtain the preparer’s full name, business name, credential type, and, if available, their license, registration, or identification number. Having this information can help ensure accurate search results when using verification tools.

Different types of tax preparers in California can be verified through different agencies:

  • CTEC-registered tax preparers (CRTPs): Taxpayers can search using the preparer’s name, business name, city, ZIP code, or CTEC ID number through the CTEC Verify a Tax Preparer tool.
  • Certified Public Accountants (CPAs): Taxpayers can verify a CPA using the individual’s name or license number through the California Board of Accountancy License Lookup.
  • Enrolled Agents (EAs): Taxpayers can search by name and location through the IRS Directory of Federal Tax Return Preparers.
  • Attorneys: Taxpayers can verify an attorney using the individual’s name or bar number through the State Bar of California Attorney Search.

Taxpayers should also confirm that the preparer’s registration or license is active and review any publicly available disciplinary history before working with a tax professional.

Hiring an unqualified tax preparer will increase your chances for tax fraud, penalties, and additional taxes.

No. All reports submitted to the California Franchise Tax Board (FTB) through the CTEC website are kept confidential. Taxpayers will not get in trouble for what is submitted in the complaint.

Unregistered tax preparers can be reported here. All reports go directly to the California Franchise Tax Board (FTB).

No. The CTEC Verify a Tax Preparer tool only provides information for tax preparers who are registered with the California Tax Education Council (CTEC). It does not verify tax preparers licensed or registered in other states.

Tax preparers operating outside of California may be regulated through different state agencies, licensing boards, or federal programs. Taxpayers seeking to verify an out-of-state preparer should contact that state’s appropriate regulatory agency or use applicable IRS verification resources.