FAQs
Got questions? We have answers. Below are the most common questions, explained.
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General Questions
What is CTEC?
The California Tax Education Council (CTEC) is a nonprofit organization mandated by state law to ensure tax preparers are educated and bonded. Generally speaking, California certified public accountants, enrolled agents, and attorneys with the State Bar of California are exempt from CTEC registration.
Who are CTEC Registered Tax Preparers?
CRTPs are required to meet initial tax education and continuing education requirements. They must also provide proof of a surety bond and IRS Preparer Tax Identification Number (PTIN). New registrants must pass a live scan and background check.
What if I live outside of California, can I prepare California tax returns without a CTEC registration?
Yes. The law is limited to overseeing tax preparers who are preparing state and federal tax returns for a fee within the State of California.
What if I only prepare federal tax returns? Do I still need to register with CTEC?
Yes. California law firmly states those who prepare or assist with preparing state and federal tax returns must register with CTEC if they do not meet exemption requirements.
Taxpayer-Specific FAQs
What is the role of CTEC in regulating tax preparers?
TEC is a state-authorized nonprofit responsible for administering California’s registration program for non-exempt tax preparers.
CTEC does not directly “license” tax preparers like a government agency would, but it plays a central regulatory oversight role under California law by ensuring qualifying tax preparers meet state requirements before preparing returns for a fee.
CTEC’s primary responsibilities include:
- Registering tax preparers who are not CPAs, attorneys, or IRS Enrolled Agents
- Verifying education compliance, including required qualifying and continuing education courses
- Maintaining an active public database so taxpayers can verify preparer registration status
- Enforcing bond requirements for registered preparers
- Partnering with the California Franchise Tax Board in investigating complaints and violations related to unregistered tax preparation activity
- Referring serious violations to state enforcement agencies when appropriate
- Educating consumers about how to identify legitimate, compliant tax preparers
The broader purpose of the program is consumer protection — helping reduce fraud, unqualified tax preparation, and deceptive practices within California’s paid tax preparation industry.
Can I verify a tax preparer from another state using this service?
No. The CTEC Verify a Tax Preparer tool only provides information for tax preparers who are registered with the California Tax Education Council (CTEC). It does not verify tax preparers licensed or registered in other states.
Tax preparers operating outside of California may be regulated through different state agencies, licensing boards, or federal programs. Taxpayers seeking to verify an out-of-state preparer should contact that state’s appropriate regulatory agency or use applicable IRS verification resources.
What are the consequences of using an unregistered tax preparer?
Using an unregistered or illegally operating tax preparer can expose taxpayers to financial, legal, and identity theft risks. While taxpayers are generally not penalized simply for hiring an unregistered preparer, they remain legally responsible for the accuracy of their tax return.
Potential consequences may include:
- Incorrect or fraudulent tax returns
- Delayed refunds
- Additional taxes, penalties, and interest assessed by the IRS or California Franchise Tax Board (FTB)
- Increased risk of audits
- Identity theft or misuse of personal information
- Difficulty resolving disputes or obtaining records
California law requires individuals who prepare tax returns for a fee and are not attorneys, CPAs, or enrolled agents to register with the California Tax Education Council (CTEC). Preparers operating illegally may face penalties of up to $5,000 per violation.
What steps should I take if I suspect my tax preparer is fraudulent?
If taxpayers suspect their tax preparer may be fraudulent, they should act quickly to protect their personal information, tax records, and financial accounts.
Recommended steps may include:
- Review copies of filed tax returns and compare them against personal records for inaccuracies, unauthorized changes, or suspicious refund information.
- Request a complete copy of the tax return and all supporting documents if one was not provided.
- Verify the preparer’s credentials and registration status through the appropriate agency (CRTPs: CTEC Verify a Tax Preparer; CPAs: California Board of Accountancy License Lookup; EAs: IRS Directory of Federal Tax Return Preparers; Attorneys: State Bar of California Attorney Search).
- Report suspected fraud or misconduct to the appropriate agency (unregistered preparers and CTEC registrants: CTEC Tax Preparer Complaint Form; CPAs: California Board of Accountancy Complaint Process; EAs and other federal preparers: IRS Return Preparer Complaint Process; Attorneys: State Bar of California Complaint Process).
- Report suspected tax fraud directly to the California Franchise Tax Board through the FTB Tax Fraud Reporting Information.
- Monitor IRS and financial accounts for suspicious activity.
Taxpayers should keep copies of returns, receipts, emails, contracts, and any communication with the preparer, as these documents may be needed during an investigation.
Can I verify a tax preparer from another state using this service?
No. The CTEC Verify a Tax Preparer tool only provides information for tax preparers who are registered with the California Tax Education Council (CTEC). It does not verify tax preparers licensed or registered in other states.
Tax preparers operating outside of California may be regulated through different state agencies, licensing boards, or federal programs. Taxpayers seeking to verify an out-of-state preparer should contact that state’s appropriate regulatory agency or use applicable IRS verification resources.
Are there penalties for using an unverified tax preparer in California?
California taxpayers are generally not penalized simply for using an unverified tax preparer. However, there can be significant risks and consequences if the preparer is unregistered, fraudulent, or improperly credentialed.
Even when a paid preparer completes the return, taxpayers remain legally responsible for the accuracy of the information filed with the IRS and the California Franchise Tax Board (FTB). If a preparer files an inaccurate or fraudulent return, taxpayers may face:
- Additional taxes owed
- Interest charges
- IRS or FTB penalties
- Delayed refunds
- Increased audit risk
- Potential identity theft or fraud issues
California law requires paid tax preparers to be properly registered or licensed. Individuals who illegally prepare tax returns for a fee may face penalties of up to $5,000 from the FTB.
What disciplinary actions can be taken against tax preparers in California?
Disciplinary actions against tax preparers in California can vary depending on the preparer’s credential and the nature of the violation. Actions may be taken by the California Tax Education Council (CTEC), the California Franchise Tax Board (FTB), the IRS, the California Board of Accountancy, or the State Bar of California.
Potential disciplinary actions may include:
- Suspension or revocation of a CTEC registration, CPA license, EA status, or law license
- Denial of a CTEC registration or renewal applications
- Public disciplinary notices
- Injunctions prohibiting an individual from preparing tax returns
California law also allows penalties of up to $5,000 for unregistered preparers who illegally prepare tax returns for a fee.
Taxpayers can review disciplinary actions involving CTEC registrants throug
How do I report a fraudulent tax preparer in California?
Taxpayers who suspect fraud, misconduct, or illegal activity by a tax preparer in California can report the individual to the appropriate agency based on the preparer’s credential type and the nature of the complaint.
Potential issues to report may include preparing fraudulent tax returns, identity theft, filing returns without permission, operating without proper registration or licensing, or refusing to provide copies of tax returns.
Complaints and reports can be submitted to the following agencies:
- Unregistered or illegally operating tax preparers: CTEC File a Complaint Against a Tax Preparer
- Certified Public Accountants (CPAs): California Board of Accountancy
- Enrolled Agents (EAs): IRS
- Attorneys: State Bar of California
Taxpayers may also report suspected tax fraud or illegal tax preparation activity directly to the California Franchise Tax Board through the FTB Tax Fraud Hotline and Reporting Information.
When filing a complaint, taxpayers should provide as much documentation as possible, including copies of tax returns, payment records, emails, advertisements, and correspondence with the preparer.
How do I file a preparer bond claim in California?
CTEC-registered tax preparers (CRTPs) are the only tax professionals in California required to maintain a $5,000 surety bond. CRTPs must provide clients with their bond information, including the name of the surety company and bond number.
If this information was not provided, taxpayers can verify a preparer’s registration and bond information through CTEC’s verification page at CTEC Verify a Tax Preparer or by calling CTEC at 877.850.2832.
What if I have an issue with a tax preparer? Can I report it?
Taxpayers can report unregistered tax preparers here. All reports go directly to the California Franchise Tax Board (FTB) for further investigation. That said, any penalties or additional taxes taxpayers face as a result of the tax preparer, is still their responsibility.
Tax Preparer FAQs
What can I do if I did not receive an authentication code to log into my account?
First, confirm that you are using the correct username. You can verify your username by selecting the Forgot Username or Password link and entering your CTEC ID number.
If your username is correct and you do not see the authentication code in your inbox, check your junk or spam folders. The email is sent from Advocation Strategies (noreply@advostrat.com) with the subject line “CTEC Auth Code.”
If you still cannot locate the authentication code, please contact CTEC by phone or email for assistance
Why isn't my CTEC ID number showing up in the Find or Verify a Preparer search
If your application is still in progress, you will not appear in the Find or Verify a Preparer search because you are not yet a currently registered CTEC Registered Tax Preparer (CRTP).
Once all application requirements have been completed and your CTEC registration becomes active, your information will be added to the Find or Verify a Preparer database and will be available for public verification.
I already paid the $102 application fee. Why am I being asked to pay another $35?
The $102 fee is a one-time application fee required to start a new preparer application. This fee is only required for new applications.
Once all application requirements have been completed and approved, you must pay the $35 annual registration fee to complete your initial registration. After you become registered, the registration fee must be paid annually by the renewal deadline to maintain your CTEC registration for the following cycle year.
Where can I upload my bond for a new application?
If you are still in application status and your Live Scan has not yet been approved or your education has not yet been reported, you will not have the option to upload your bond.
Once both your Live Scan has been approved and your education has been reported, a “Click Here to Register Now” button will appear on your application page. After selecting this button, you will be prompted to upload your bond and complete the remaining registration requirements.
I'm located outside of California. Can I still register with CTEC and how do I complete the Live Scan requirement?
Out-of-state tax preparers are welcome and encouraged to register with CTEC. The application process is the same; however, because the CA Department of Justice (DOJ) does not accept electronic Live Scan submissions from applicants located outside of California, the background check must be completed using FD-258 fingerprint hard cards and submitted by mail directly to the DOJ.
Please follow the steps below:
Step 1: Log in to your CTEC application and select “Download Live Scan Form.”
· The provided form, BCIA 8016 – Request for Live Scan Service, will already have the top section prefilled with CTEC’s information, which authorizes the DOJ to electronically transmit the background report directly to CTEC.
· Complete the Applicant Information section. Everything below the applicant signature line may be left blank unless otherwise instructed.
Step 2: Obtain FD-258 fingerprint hard cards.
· FD-258 fingerprint cards may be obtained from a local police department or fingerprinting agency that offers ink fingerprinting services.
· CTEC does not provide FD-258 fingerprint cards.
· The CA DOJ recommends that you complete two fingerprint cards (two sets of prints).
Step 3: Mail the required documents to the CA DOJ
You must mail the following items directly to the CA Department of Justice:
· Completed BCIA 8016 – Request for Live Scan Service form;
· Completed FD-258 fingerprint hard card(s); and
· A check or money order for $32, payable to CA DOJ.
Please note: CTEC does not cover the cost of fingerprinting or Live Scan processing.
Mail To:
California Department of Justice
Bureau of Criminal Information and Analysis
Attn: Pre-Scan Unit
P.O. Box 903417
Sacramento, CA 94203-4170
Important: Do not mail these documents to CTEC. They must be mailed directly to the California Department of Justice.
Step 4: CTEC Background Review Process
Once the DOJ processes your fingerprints, the results will be electronically transmitted to CTEC. After the background report is received, CTEC’s Legal Department will review the record. Background reports are reviewed in the order they are received. The CTEC background review process generally takes 2 to 8 weeks from the date the report is received from the DOJ.
You will be notified by email if your application is approved, and your application status will also update on your application page. If additional information is required, CTEC’s Legal Department will contact you by email with further instructions.
What if my application is still showing "Pending" after 8 weeks?
If it has been more than 8 weeks since you completed your Live Scan, please contact CTEC by phone or email. CTEC Staff can verify whether your background report has been received and provide you with an update and any additional instructions, if necessary.
I checked the DOJ website and it says my Live Scan was completed, but it is not approved on my application. Why?
The status of “Completed” on the CA Department of Justice (DOJ) website indicates that the DOJ has completed processing your fingerprints and transmitted the background report to CTEC. The date shown as “Completed” is the date the report was received by CTEC’s Legal Department.
Once the report is received, it must be reviewed by CTEC’s Legal Department. The background review process generally takes 2 to 8 weeks, and records are reviewed in the order they are received.
Why does it take so long to get an application approved?
All new applications require a Live Scan background check. Once the background report is received by CTEC’s Legal Department, it must be reviewed and approved before the application can proceed. Background records are reviewed in the order they are received. The CTEC background review process generally takes approximately 2 to 8 weeks from the date the background report is received by CTEC.
Reference: Policy TP-12
Where do I find a Live Scan location?
Search for a Live Scan location directly on the CA DOJ website:
https://oag.ca.gov/fingerprints/locations
A link to the CA Department of Justice (DOJ) Live Scan locations is also available on your CTEC application page.
Where do I find the Live Scan form?
The Live Scan form is available on your CTEC application page after you have submitted the $102 application fee. Once the fee has been paid and your application is on file, a “Download Live Scan Form” link will appear on your application page.
To access the form, log in to your CTEC Application and select “Download Live Scan Form” from your application page.
Education Provider FAQs
How do I become an education provider?
Education providers must submit one course for evaluation. Search “education provider applications” on our website.
How do I apply to become a continuing and qualifying education provider?
Separate approval is required for each type of education. You must submit separate applications.
When do I have to renew the provider's application?
You are required to renew annually. Renewals run from October 1-December 31.
When do I have to submit my course for review?
Periodic reviews and audits are required. Periodic reviews are conducted once every three years.
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